Global Technology Associates GBWA200501-01 User Manual download pdf (Page 49)

4 – Troubleshooting 45

1. If you have more than one CD-ROM drive installed, either discon-

nect the additional CD-ROM drives and retry, or verify that the

installation CD-ROM drive is detected ﬁrst in the boot sequence,

before other CD-ROM drives in the IDE controller ports.

2. Connect a different CD-ROM drive and retry.

3. Try installing GB-Ware into a different hardware system.

16. My system did not auto-detect the Compact Flash.

Use these troubleshooting steps:

1. If the Compact Flash module was not auto-detected, make sure

that the card is fully seated in the adapter board.

2. Enter the system BIOS of the target system for GB-Ware. Once in

the BIOS, load the setup defaults and/or the BIOS defaults. Locate

and run IDE auto-detection. The Compact Flash module should be

auto-detected on the primary IDE controller port. Select

SAVE

4. If you have an older system (e.g.

Compaq Pentium II 450 686T3

and Desk Pro EN), try setting the PIO mode to 0, then retry auto-

detect.

17. When I boot GB-Ware, GB-Ware hangs after the memory slice default

number displays. (You may also hear a beeping sound coming from the ﬁrewall

or serial console computer.)

Enter the ﬁrewall’s BIOS. Load the setup defaults and/or the BIOS defaults.

Disable logical block access (LBA) in the BIOS, if the option is available. LBA

may also be referred to as “logical” or “logical block,” or it may be indicated

with an option to change to CHS (cylinders/heads/sectors).

Note

For more troubleshooting suggestions, see the GNAT Box System

Software User's Guide

18. When I boot GB-Ware, I receive the error message “rl0: Couldn’t map ports/

memory”.

Enter the ﬁrewall’s BIOS. Disable plug-and-play. Reboot. If the error

message still appears, enter the BIOS again and load the setup defaults

and/or the BIOS defaults.

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Global Technology Associates GBWA200501-01 User Manual Page 49